Frequently Asked Questions

If you need additional assistance, don't hesitate to contact our customer support staff. We're here to help!

  • Why should I consider getting my website designed?

    Without a website, a business appears untrustworthy and risks losing potential customers and clients. A website enables a business to make a positive initial impression and reassure customers of its legitimacy.

  • What if I need assistance with my website in the future?

    We're just an email away! We're here to help you as much or as little as you need, and we're not going anywhere once the site goes live.

  • How much input do I have in the process?

    We appreciate your input and feedback to optimize the outcome of this process. We'll ask you pertinent questions concerning your needs, likes, and preferences to create a tailored outcome that meets all your expectations.

  • How many design improvements are allowed?

    The number of revisions you’ll get will depend on the package you choose.

  • Which is preferable: a template or a custom web design?

    Although templates are available, they do not provide the same level of customization as a custom website design. Furthermore, how will you differentiate yourself from other businesses if your website looks similar to everyone else's? Our custom web design services are the best option for you. We not only provide you with a dependable, interactive online platform, but we also ensure that your brand receives the market attention it requires.

  • Do I own my website?

    Absolutely! Your website will always remain completely yours. However, if you need to switch hosting services for any reason, our team will make sure to provide you with timely, efficient assistance so that the transition process is absolutely hassle-free.

  • Can we see our website in the progress step?

    We value customer feedback and are dedicated to ensuring satisfaction. Our secure website allows you to track the progress of your website. We invite suggestions with open arms.

  • Why is responsive design important?

    Having a website that is both visually appealing and easy to use is crucial for achieving the best performance and user experience. Our company prioritizes responsive design, which allows for optimal viewing across all devices, whether it be a desktop computer, mobile phone, or tablet. This ensures that users can navigate your site seamlessly, regardless of the device they are using, and helps to increase your customer reach.

  • What services does your e-commerce agency offer?

    Our e-commerce agency offers a wide range of services to help businesses succeed in the online marketplace. These services include a customized storefront, inventory management, product image, bulk import management and more. We also provide ongoing support and maintenance to ensure that your e-commerce website is always up-to-date and running smoothly.

  • How can your e-commerce agency help my business grow?

    Our e-commerce agency can help your business grow by increasing your online visibility and driving more traffic to your website. We can do this through a variety of digital marketing strategies, such as SEO, social media marketing, and pay-per-click advertising. Additionally, we can help you improve the user experience on your website and streamline your checkout process to increase conversions and sales.

  • How much does it cost to work with your e-commerce agency?

    The cost of working with our e-commerce agency will depend on the specific services you need and the size and complexity of your project. Our team will work with you to understand your business goals and budget, and we'll develop a customized plan that fits your needs.

  • Do you have experience working with businesses in my industry?

    Our e-commerce agency has experience working with a wide range of industries, and we have a team of experts who are well-versed in the unique challenges and opportunities that businesses in your industry face. Whether you're in retail, manufacturing, healthcare, finance, or any other industry, we have the experience and expertise to help your business succeed in the online marketplace.

  • What is an e-commerce agency?

    An e-commerce agency is a digital agency that specializes in providing services to businesses that operate in the e-commerce space. This includes designing and developing e-commerce websites, implementing and managing e-commerce platforms, and developing and executing digital marketing strategies that drive sales and revenue.

  • How does an e-commerce agency help with website design and development?

    An e-commerce agency can help with website design and development by creating a custom e-commerce website that is tailored to your business and brand. They can also help you choose the right e-commerce platform for your needs, such as Magento, Shopify, Amazon, etc. The agency will work with you to design and develop a website that is user-friendly, visually appealing, and optimized for conversions. They can also help you with features such as product catalogs, inventory management, and payment gateways.

  • Will my store be secured?

    Yes, security is a top priority when it comes to e-commerce. Our e-commerce agency takes several measures to ensure that your store and customer's information is secure when working with us

  • How do you help with the integration of my e-commerce store with my existing systems and platforms?

    Our e-commerce service agency has experience with a wide range of e-commerce platforms and systems, and we can help you integrate your online store with your existing systems and platforms. This may include integrating your online store with your existing inventory management system, customer relationship management (CRM) system, or accounting software. We also can help with the integration of your e-commerce store with various payment gateways, shipping providers, and other third-party services.

  • What is the difference between Cross-Platform App Development and Native App Development?

    Both iOS and Android use the default language and IDE for native app development. It makes use of specific operating system features and is more reliable than any other app type. Cross-platform app development, on the other hand, provides a framework that works seamlessly across all devices and operating systems.

  •  How long does it take to create an app?

    You can get a rough estimate of how long it will take to complete your app based on the number of features you require. The app typically takes a few months to complete from ideation to launch.

  • How frequently should I update my app?

    Frequent updates depend on the availability of new technology and features, and if you ever encounter a bug your app can be upgraded or evolved. Typically, apps require an update every other week but, in some cases, it can be once a year.

  • How do you approach a new design project?

    We approach every new design project by first conducting research and developing concepts. This includes researching the target audience, competitors, and industry trends. We then work closely with our clients to understand their needs and goals, and we develop a concept or theme for the design. We then move on to sketching and planning, design and execution, feedback and revisions, preparation for production and final delivery.

  • How do you ensure that the design meets my needs and expectations?

    We work closely with our clients throughout the design process to ensure that their needs and expectations are met. We also seek feedback from clients at various stages of the design process, and we make revisions as necessary.

  • How do you handle revisions and changes to the design?

    We understand that revisions and changes are a normal part of the design process. We welcome feedback and revisions from our clients, and we are happy to make changes as necessary to ensure that the final design meets their needs and expectations.

  • What kinds of videos do you provide?

    We provide a wide range of videos, including Explainer Videos, Storytelling Videos, motion graphics and whiteboard videos.

  • What information is required for project?

    At the beginning of any animation project, it's important for us to have a clear understanding of the target audience and the message being conveyed. Knowing this information allows us to create an animation that is tailored to your specific needs. Additionally, it's crucial for us to know where the video will be hosted, as it can impact the overall strategy and approach of the project. To ensure the animation is successful, it's important to have a clear end goal in mind, such as encouraging the audience to take a specific action after watching the video. By sharing this information with us, we can work together to achieve the desired outcome.

  • What is the animation method?

    First and foremost, we write or obtain the perfect script. The story is then created and animated in accordance with the script. We then send it to our client for review and make any necessary changes. We deliver our work once everything is perfect.

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Get ahead of the game and start building your brand with our suite of digital solutions